Be it a straightforward discussion
with your boss for a pay
hike, buying a house, car,
boat or smaller purchases, a love
affair, a separation, a divorce or an
international struggle to reach a
peace agreement, there’s much that
can go wrong if you don’t play your
cards precisely. In your dealings
with other individuals, every move
you make counts. If the circle of life
can be compared to a game of
roulette, then negotiation can be the
unseen force that will make the
wheel stop at your winning number.
A hastily spoken statement, or an
ill conceived move on the roulette of
life, is all it takes for you to get
cheated of the advantages that could
have been yours for the taking. But
if you are an able negotiator there is
so much that can go right - or at
least go better for you and for everyone
else dependent on you.
Negotiation does not mean that you
should conspire to trick the other
party; it only means that you have to
safeguard your own interests.
When you are in love with a
woman, you naturally want her to
love you back in equal measure.
A
good way to achieve that is by
learning about her needs and aspirations
and trying to balance them
with your own ambitions. In other
words, you negotiate a healthy relationship
with your girlfriend or
wife. The thing to keep in mind is
that you must not attempt to negotiate anything until you are
absolutely clear about the needs of
the other party.
If you are looking for a pay raise in
your existing job, the best way to
achieve this is by understanding the
needs of your company and then
negotiating a good settlement for yourself. While buying a car, you look
for the best possible bargain, and the
dealer looks for the highest possible
price that he can extract from you.
What do both of you do? You negotiate
to find a middle ground.
To a large extent, our social life is
built around such negotiations,
some major, and some minor, but in
every negotiation that we undertake,
it is up to us to make efforts to
derive maximum benefits. So many
factors compete to undermine an
optimal settlement: the emotions of
both participants; the potential for
misunderstanding what could be
gained (or lost); differing interpretations
of what constitutes fair play.
You can negotiate the best terms
only when you are clear about the
end that you wish to achieve.
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Here are some tips for improving
your negotiating skills
1. Develop the mindset of a gambler
An old poker saying goes like this:
You got to know when to hold’em.
Know when to fold’em.
Although negotiating and gambling
are by no means synonymous,
some principles hold true for both.
As in poker, the best way to succeed
in negotiation is to know when to
carry on and when to walk away.
The stakes are always high. If you
negotiate too hard, you run the danger
of letting the deal slip through
your fingers. And if you act timid
then you might end up paying more
than what you should have. Always
keep your options open, try your
best to decipher what the other fellow
wants and then make an offer
that he can’t refuse.
2. Don’t be disdainful of monetary
concerns
Some people make the mistake of
being too shy about talking about
money. Why should they? After all it is
money that makes the world go round,
and puts food into our stomachs. It is
never vulgar to try to maximize ones
monetary benefits; it is the most prudent
thing you can do. After all, what
can be more sensible than trying to
secure one’s financial standing.
3. Don’t open all your cards on
the table
Any poker player, who let other players
at the table see the cards he
held, would definitely lose. And he
deserves to lose. The same holds
true for negotiation. You should
avoid opening up completely to anyone.
The more information someone
possesses about you, the more control
he or she has over you. If you
can keep everyone in suspense
about your ultimate aim, it will be so
much easier for you to get ahead.
4. Don’t get emotionally involved
This is one big mistake that amateur
negotiators tend to make. They
become obvious about their emotional
attachment to winning. They
shout, threaten and demand to get
their way. Such behavior makes
them sound juvenile and it is counter
productive. By resorting to shouting
or threatening, you run the risk of
sending the signal that, “I am not in
control because I am a weak-hearted
individual.” Your opponents will
pounce at the chance to take advantage
of your perceived weakness. You
should never lose your cool. Even if
you think that someone is out to
cheat you of your rightful dues, you
should act nonchalant and wait for
the right moment to strike back.
5. Never be the first person
to name a figure
In any negotiating game by naming a
person or a figure you tie yourself
down. That reduces your negotiating
ability. When your opponents know
that this is the ultimate benefit that
you are willing to accept, they might
start devising strategies to hammer
you down further. In fact, the more
confusion you can sow in the minds
of your opponents, the easier it will
be for you to out-negotiate them.
When they have no idea what the
final outcome that you desire is, they
will be less capable of devising the
right strategies for thwarting you.
6. Ask for more than you
expect to get
Like an able negotiator, wait patiently
for the other party to offer its best
terms. Once you have their figure,
even if it’s much better than what
you expected, say something like, “I
think you’ll have to do better than
that." Don’t be arrogant or aggressive.
Just say it calmly. It is necessary
that you make it appear as if
you really expected them to offer
much better terms than they have.
7. Don’t act too interested
A man who pursues a girl most
desperately rarely manages to get
her. In order to make an impression
on a girl, you have to develop an
aura of enigmatic aloofness. The
idea works in every aspect of your
life where negotiating skills might be
required. Just giving the impression
that you’re disinterested to the
extent of willing to walk away can do
wonders for getting a better deal.
Always play the reluctant lover,
buyer or seller.
8. Never sign a contract without
reading the document
When someone sends you a contract
to sign, if there’s something on it
that you don’t like, go ahead and
cross it out. The idea is that you
should never get pressurized into
signing a contract that you don’t
like. If you start signing on the dotted
line blindly, people will take you
for granted. Your value gets diminished.
Understand your own importance
and commit yourself only to a
deal that you think is worthy
enough for you.
9. For support, rope in an
authority figure
If a situation arises where you
think that you might not be able to
negotiate a better deal for yourself
on your own, then there is no
harm in roping in an authority figure.
It hardly matters if the
authority figure does exist in reality
or not. For example, when you
are buying a car, and the car
salesman is acting too aggressive,
you can drop in a line, “I will get
back to you after consulting a
friend who knows more about
cars.” No such friend may exist,
but you succeed in sowing seeds of
confusion in the mind of the salesman.
He has no idea what kind of
person your friend is. Suddenly he
is confused about the right sales
pitch that might work for your
friend and for you as well. He will
do his best to stop you from seeking
advise from this imaginary
friend, and the only way he can do
it is by offering you a better deal.
The practice of negotiation is
an integral part of our daily
lives; you can take it for granted
only at your peril. But you
can’t develop good negotiating
skills without making serious
efforts to do so. It is an art, and
as with all forms of art, practice
makes perfect.
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